Official Announcement: Farewell to DENAFRIPS

Hey friends,  Thank you so much for all your kind response; it just brightened my day! I will try my best to respond everyone of them, it may take a while! As a token of our appreciation for your loyalty, we're offering you an 5% discount on everything at Vinshine Audio.  Just use the code THANKYOU5 at checkout to enjoy the gesture of appreciation. The discount code is valid for 14days. We have high-end audiophile cables, linear power supplies, network switches, streamers, amplifiers and CD transports available. Anything you need, we are here for you. Your continued support means a lot to us during this transition. We're optimistic about the future and grateful to have you with us. If you have any questions or need assistance, feel free to reach out. Many thanks, Alvin Chee

*Thank-you, Alvin*, for all your great customer service, honesty & integrity. I hope Vinshine Audio will open a new door and become even more popular & even more respected in the worldwide audio/hi-fi community. Very best wishes to you, your family & all employees @ Vinshine Audio. Onwards & upwards, Alvin!

I’m very sorry to hear this Alvin. You have done an exceptional job representing Denafrips. Your customer service, responding very quickly and helpfully to every email, is excellent. I very much appreciate your assistance and wish you success with your other (and future) product lines. I hope Denafrips appreciates the fine job you have done for them. Bravo! 👏

Thank you Alvin. It was a pleasure doing business with you. I wish you much success in the future. With your business acumen and professionalism I’m sure you’ll be very successful. I wish you much success my friend.

Thank you very much for working so hard to promote, sell and support Denafrips! I was so impressed with how you made sure we received the latest updates to our DACs this year. I love the sound of the Enyo DAC in my system with that upgrade. Your and your team's care and support for your customers is above and beyond. You are on and will stay on my preferred vendor list. I will continue to recommend you and the products you do have and support. May your future be very bright!

Thank you for being a person of INTEGRITY, which is quite rare these days.

I wish you well Alvin. I have enjoyed your support for my product and your channel. I will continue to follow you online and look for the new products you start to represent. Go easy and enjoy the music. 🙏 KB

This is a real shame. You, Alvin, and Vinshine were the face of Denafrips and a major reason for it's extraordinary success. You are widely respected and, more importantly, trusted in the audiophile community. For that reason I have not only purchased Denafrips, but also Jay's, Kinki and upgrade kits. I wish you well with your future endeavours.

When I was growing up, the highest compliment my mother could give was saying someone was “good people”. You, and those employed at Vinshine Audio, are good people. Very good people.

You have a very good reputation, Alvin. A shame that Denafrips have stepped back from their relationship with you. I think they will come to regret it. Good luck for the future.

Thank you for your excellent service and all the best for your future endeavours!

There is sadness in your eyes Alvin, and in ours too. Vinshine have brought me and thousands of others much happiness by providing Denafrips products, always putting the customer first and always true to your word. Well done! I am sure vin shine will continue to flourish!

Honestly, this is Denafrips loss. Vinshine was a big reason why I bought two Denafrips products, and Vinshine's customer support has been phenomenal - the best I've ever experienced. I look forward to continuing my relationship with Vinshine.

Thank you Alvin. Great service, and I'm sure to buy some product from Vinshine again in the future.

Thank you, Alvin for clearing this up. I had heard rumors on the web once again thank you for being standup guy and for backing the products that you have sold already I plan on using my Aries for many more years to come thank you once again take care and we’ll see you on YouTube and always being in contact. Take care.

Dear Alvin, It is unfortunate to hear that Vinshine Audio is no longer the distributor of Denafrips. Honestly, you were the reason I ordered a Terminator-Plus from the other side of the world. You were the face of Denafrips. I believe many customers have purchased a Denafrips product thanks to you! Vinshine Audio, with you as their representative, has earned enormous respect and credit within the audio community. I will remain a loyal customer of yours! Thank you for everything you have done in terms of customer service. Truly 24/7. You are and always will be a hero!

Thank you for your support with my Aries and Pontus. I would not hesitate to buy from Vinshine again if you have a product I need. I wish you success.

Like you said - a new door always opens. Just keep moving forward.

What a classy person. Respect.

Alvin, you sir, are a gentleman. I have been watch your videos for months as I contemplated adding a DAC to my setup. I was hesitant to buy a product from Singapore based upon the fear that support would be limited or nonexistent. Your representation of Denafrips removed that concern. There are countless examples of your support for Denafrips and its customers, including nearly instantaneous response to questions/issues. However, recent questions regarding the relationship between Vinshine and Denafrips caused me to rethink my purchase. I ordered a LAiV Harmony DAC and hope the door that opens for Vinshine is a relationship with LAiV Audio. All the best as Vinshine Audio moves forward.