I MADE A HUGE MISTAKE! Whirlpool Washer STILL Out Of Balance, see what happened.

The biggest problem with the older style direct drive washers was they lasted too long.

You, dear Sir, should be added to the repairmans Hall of Fame and given a medal!! Just the right amount of "mad scientist" humor and valuable information to fix a "life-altering" issue in my house. You're my hero! I just finished replacing the damaged part and my grandkids have deemed me "Mimi, the Fixer of all things broken". You Rock!! From the bottom of my laundry pile....I say, thank you!

Happy to have this video. Did the metal spring swap first, still didn't help. Replaced the plastic with the new metal replacement part and works great. Thanks for the advice and bens appliances for the part and quick delivery.

thank you for sharing all that knowledge and information with all of us who are trying to save a little bit of money here and there and fix our own stuff

Thank you for stating your mistake and then showing what someone else repair then you use that to fixi it. You rock!!!

Fixed our washer based on this video and the Ben's Appliance help. Thank you!

THanks for the video Richard! i know that's the problem but when the first part comes and the spanner nut hasn't been threaded... that's a true STRUGGLE LOL we do appreciate the video - keep 'em coming!

I previously changed the rods $140- no joy. I ordered a new spline part form whirlpool and installed $30.- no improvement. Then I installed Bens modification per their directions $50. It's now working perfect. No more jumping/banging- no noise...Saved hundreds of dollars from buying a new washer. YES IT WORKS! Thank you Ben and Richard.

Are you kidding me? You have saved our lives!!!! You should be crowned. I can't wait to show my husband! Thank you so much!

You are a lifesaver! I popped open this washing machine trying to figure out how to stop it from rocking itself 45 degrees from its original position (as well as spin well enough to actually dry my clothing), and it seems that the inner tub has the same rocking issue as you've shown. Hundreds of dollars for a chance to repair a machine we got for free? No thanks, except thanks to you, Richard, for your hilarious and on-point analysis.

I wish I would have found this video 2 weeks ago. Ive replaced the lock sensor due to no start lock lid, then the suspension rods for "thudding", and ran into the same issues you brought up. Did the reset/recalabrate thing and same thing. I gave up and ordered a new washer and it got delivered yesterday . Man good info I just subscribed. keep it up! great video.

Awesome... I am glad you found the fix even if someone else found it first. Kudos to you.

You have me freaking dialed in watching this washer repair video love the energy.

Wow I've been trying to figure out for years why as an appliance repair guy, what was making it go out of balance when the suspension springs where good in literral on a job now and just said what the heck and YouTube to see if someone had a solution by now. sure enough this washer is doing exactly what you said. Thanks for taking the timeout to show this repair

Thank you so much! My sister and I are working on her washer right now!

Sir, Thank you so very much ! You have made my day! To finally get my washer fixed. I appreciate you.😊

I would like to thank this guy here. My Samsung washer and I have been fighting each other for about 5 years now. True story. I will not let it beat me. When I 1st starting having issues, I replaced the rods. Lasted a little bit then came back. I then replaced the hall/ vibration sensor. It lasted a little bit but came back. I drilled the balance ring out. It lasted a little bit, but came back. I replaced the balance ring, again lasted a bit but came back. This last time I replaced the rods again and the issue was even worse than before. It was just bouncing all over. So after seeing this video, I took apart the older set of rods, removed the foam and replaced it with cut sections of cork tape. The kind that is used on heater boxes in cars. (I’ve had a roll for about 20yrs) I’ve since been able to wash everything from light socks, 8 heavy towels to bed comforters. I have had zero issues. Thanks Again!!!!

I watched Ben’s video as well, you can’t imagine how many of these units I have scrapped out and sent to the junk yard. I’ve ordered a few of these kits and will try them out next week. Great video, my friend, you’re a hoot!

Thanks! Another success story here. Our Maytag now works better than when it was new. You would think the factory would just install the metal part to begin with.

Thank you for the good info. I ordered that new part and it worked !!!!! You saved me $700