Another LUFTHANSA DISASTER? Is "EuroBusiness" Class a Scam?

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Published 2024-06-15
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This is a comprehensive Flight Review of Lufthansa.

Class: Business
Route: Ponta Delgada (PDL) to Frankfurt (FRA)
Plane: Airbus A320neo

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All Comments (21)
  • @RH-ck9gn
    I used to be a most loyal Lufthansa customer, a 3-star Senator. Unfortunately LH elected to no longer service most routes in Europe and passed them to affiliates. Service is usually below average while prices are higher. These days I avoid LH when possible.
  • @TheIIOM
    If you are sold and paid for lounge access they are on the hook for it. If there isn't a Lufthansa lounge they should establish reciprocal arrangements.
  • @HaEngelmann
    I generally agree with the Lounge Access thing. However it DID say "Lounge (where available)" in the screenshot you showed.
  • If you book a trip on a European airline in business class in a short or medium haul flight you gotta expect a Eurobusiness class. Same goes for British Airways, KLM Air France or SAS. Most people flying in Business class have onward flights on widebodies and just get treated a little bit better on their short connecting flight. That’s like booking first class in the US and expecting lounge access and champagne. Business class in Europe is more of a premium economy with included food, more legroom, a blocked middle seat and (usually) lounge access. Those airlines that offer a “real” C have other markets. SATA uses their planes for long flights to the US and Canada. TAP also sometimes offers a real business class in their A21Ns, but those planes primarily fly low demand routes to South America. Turkish Airlines also offers an actual C, but they compete in the middle eastern market on flights between Europe and Asia/Africa with Qatar, Emirates and Etihad, so they have to adopt to their rivals. If you choose to pay triple the price for a flight in C with a European airline without a connecting flight, it’s kind of your fault as you especially as a regular traveler should be well aware of what you get.
  • @Thorpeman
    It used to be the same with Aer Lingus. I'd occasionally get booked on the Cork Birmingham business class when the standard was booked out and guess what the only difference was a curtain between those that had been fleeced and those that hadn't
  • @gibbs1966
    It says when you book the ticket"lounge access were availible". So its a bingo if you are lucky or not
  • @MC-emmcee
    Can't remember whether it was Qantas or Ansett (shows how long ago it was), can't even remember which airport, but the lounge at the time was closed due to some health and safety issue. We was given a "free upgrade" voucher for the next flight of our choice. I thought, at the time, that was a very, very fair.😃
  • The price is high but lounge access is most probably not included as there is no lounge at the airport. Yeah, the business class product kind of sucks except for the meal and the crew. But still much better than economy which is more or less comparable to Ryanair.
  • A one-hour flight in China would give complimentary hot meal selection even in Economy class and lie-flat seat in business class.
  • @southbeach09
    Domestic US and Canada flights have no lounge access for 95% of their flights
  • @tw25rw
    Where did you hide the broccoli?
  • @Raftaman2000
    Why Latehansa when in the end it was an „on-time-departure“?
  • @pegasus3611
    A review made by a German on a German airline, it must be very fair! 🙂 Always had big respect for anything related to Germany, but I have to say that, limited to my experience with Lufthansa, they are ALWAYS late and not so great. Living on the west coast, I'd rather use United (with an additional stop) to go to Europe instead to use the direct connection with Lufthansa. Also flew in Lufthansa business a couple of times, not really so great (Polaris is much, much better). Last but not least, even with Start Alliance Gold status, we always have troubles to access the lounges in either Frankfurt or Munich. Most of the times, people at the reception have simply no clue of whom can access.
  • LH had first class on B737s with fixed 2-2 seating and A300-600s with bigger seats... back in the late 1980s and it was often empty... so that was 30!+ years ago!! Perhaps introduce 3 rows of fixed first class? (!),I was a regular on the London -Fra and onwards then..
  • @avonleanz
    Sorry Josh. Your screenshot clearly shows "Lounge access (where available)". That "where available" is their "get out of jail free card" here. Yes, they should be giving vouchers to J Class but they won't as they've pushed the responsibility back on you to check whether there are lounges at the airport you're from which you're departing to determine whether J is the right price from that departure point. (Edit) I've seen this for so many J Class fares with most providers around the world. It's most often used where the carrier isn't flying to an airport where they have a company lounge. This gives them the extra out if their contract lounge provider refuses access due to capacity.
  • @lindakeet4529
    I totally agree with you regarding the issue of handing out food vouchers where there is no available lounge access - I personally think that this would never happen ? Well from Lufthansa definitely not.
  • @krauma
    Usually it does not make any sense to book Lufthansa in Europe in business class but sometimes the fare is about the same as in the economy. Then you get fast track and lounge access (if available). In plane it is quite disappointing and last time the food smelled like it was spoiled.But I think in general business class in the European Union isn't so great...
  • @ocsurfreport
    You changed the MUSIC! Thank you for taking my advice. This sounds so much more relaxing, and a lot more professional! Also love the sunglasses.