ASUS Scammed Us | Asmongold Reacts to GamersNexus

RIP ASUS, I’ll never buy another item from them and I’m pretty sure tens of thousands of other people feel the same now.

ASUS: pay us for the handheld or get er back in pieces.
Actual mob tactics.

The future:

*Finds Fingerprint of Customer on Product*
“User damage”

As a Repair Technician, I can confirm that some places absolutely want you to get quantitu over quality. They dont give a shit about the customer, just their numbers.

I couldnt keep doing it so I found a place that prefers quality, and now I work on maybe 4 things a day. Being able to work on something for multiple hours makes sure that anything I repair is ACTUALLY repaired!

We live in a Cyberpunk world without the cool tech, but the shitty corporations

I 'm from Taiwan, where ASUS is founded.
"ASUS scam the customers" is not so surprised here, they already have bad reputations.
I'm just shocked they done this globally 🤣

I live in a state that has an Implied Warranty Law for everything you buy. My wife's galaxy after two years had the antenna short out, the manufacturer and cell phone retailer would not warranty it and kept saying it's the others problem. After like 6 weeks we just sent all the emails and phone calls time stamps to the Business bureau. A day later we got a call from the retailer and asked us what color phone do you want. The morale of this story is if you know you're in the right contact the business bureau. Most companies know when they are wrong and will not want to go to court of any kind because they know they will loose and spend more money then just repairing/replacing the defective item.

I have an acquaintance who works at ASUS in the repairs department that handles these RMAs and yes, they not only have KPI's but they get wage bonuses if they exceed their quotas.

This reminds me of early 2000s Alienware, where it would void warranty if the machine was overclocked.... and it came overclocked.

ASUS has started on support calls, telling users to update the UEFI/BIOS to fix known issues, then telling them "you just modified your product...no warranty for you!"

Took my laptop to a local tech repair store because the wireless adapter that was built-in had stopped working. The dude said it started working when he turned it on, ran a diagnostic, and didn't charge me a dime after he confirmed it was working.

Well i have worked with repair there is indeed a "preformence" chart one can say that effects what you can "repair" for a profit for the outsourced company doing the "repair". Hade also coworkers working for ASUS direcly... we can say ther is more to it then what the outside see has well. XD

This is like the repairman that knifed the TV to avoid having to repair it.

I mean at this point, ASUS is begging for a class action lawsuit.

Bury them.

like 10,15 yrs ago i had a maxton hdd 60gb iirc. It broke after like 6 years and was out of the warranty. They said that its out of warranty but would replace it anyway since they care. They then got me a 80gb hdd which was not unsinificant back in the days. I liked that move alot.

I work in a place that’s authorized to repair iPhones for Apple. And from that perspective if your front and back of your phone is cracked, I can’t just replace the front to make it function because when you split the phone, it will crack both. So if your screen was cracked, it would make sense that they would charge you for the joystick and the screen because it would crack in the process of the repair. But the Ally ROG that was sent in was only dented. There is literally no way that would damage upon opening.

You know whats funny. I bought a Blue Yeti microphone and after about 6 months of use the power connector was having major issues. I contacted Blue through their warranty RMA. They emailed me back within a week and said after reviewing my RMA request they would send me a replacement. They sent me a whole new product. A $100 mic and they were like "yeah just give him a new one, we messed up". THAT is called taking accountability.

Lmao the start "Pay 200 or we may not send the device in parts" this is like some sort of Cartel "Give us 2 million or we may or may not mail your son/daughter in a briefcase"

my first and only asus rog laptop started to open up - bottom panel started to physically open up because the tiny screws they decided to use were loosening because the very little thread they were screwed into was wearing out. this was after less than two years of usage. while under the warranty, i brought it back and was told they couldnt do anything for me even though it was a design flaw from their end. ended up no longer being able to bring the laptop outside anymore and used it as a shitty desktop. this was in 2016 and ive never bought an asus product since.

this is identical to when you take your car to the shop to get a tire rotation and they tell you that your radiator needs to be replaced before you can have your car back.