The best puppy in the world 😭

He keeps turning because he knows where the camera is and he wants his best side filmed.

Vet here - teeth are one of the top causes of shortening the lifespan of a dog. A good teeth clean at the vet and potentially a few extractions, even on a 14yr old, are worthwhile to eliminate the pain and make them comfortable in their twilight years.

I don’t understand why people get a dog that needs brushed several times a week, then neglect them. To add insult to injury, they get another one that needs the same type of care.

I know we generally try to avoid owner shaming, but I hope the owners take better care of both of them from now on... I understand not being able to afford a groom, but they afforded a new puppy while their poor old boy got more and more matted for 6 months -- and then evidence suggests he was badly matted then too, indictive of a pattern. I'm very sad for Snowy.

I’ve never seen any puppy be so still while being handled. Sweet dogs.

What an absolutely precious lightly toasted marshmallow, I have NEVER seen a puppy this calm and chill.

Poor Snow 😢 he was such a good boy considering he had a bad experience at his last groom. I hope the owner starts to try and manage his fur so he doesn’t keep getting so matted

I’m so sad at the condition Snow was in. Poor old man, he deserves better.❤️🇨🇦🐾

“Are you playing in the fur?” Winter looks away guilty 😭😭❤️❤️❤️❤️

Rotten teeth, matted & dirty fur 😢 I understand that the owners may struggle financially and be unable to look after him properly. But, in that case, why would they bring a new puppy into the household?

I’ve had many dogs of several different breeds over the years (I’m 72 and have had dogs almost continuously since I was 20), including several coated breeds. I once bought a Maltese puppy and absolutely adored her. However,after about six weeks, I decided I did not have what it takes to keep that kind of a coat groomed properly. I contacted the breeder and explained the situation to her. She was a reputable breeder and immediately said that of course she would take the puppy back and even refunded the entire amount I paid for the puppy. My concern with Snow and Winter is that the owners have said they want to continue grooming these dogs themselves, yet they have already shown their complete inability to groom based on the condition of poor little Snow’s matted and filthy coat and rotting teeth. I have no problem if they attempt to keep them groomed and definitely hope they can do so, but I only hope the owners recognize that if they are unable to keep them well groomed they need to commit to the reality that they need to take these adorable pups to a groomer ON A REGULAR BASIS - and BEFORE they become so matted they have to be shaved down before they can even be bathed. Another commenter noted that she groomed her Maltese while she watched TV - perfect! Brushing them every night (or at least a couple times a week) and bathing them on a regular basis will keep them from looking like poor Snow’s condition when he came in. If not, then commit to a groomer every couple of months BEFORE they become so matted they have to be shaved down. Not trying to be a Negative Nellie here, but why have these beautiful coated dogs if you continually have to have them shaved down? As I mentioned earlier, I’ve had other coated dogs after my attempt with the Maltese, breeding, showing and grooming multiples of Yorkies and Silky Terriers at a time, and it takes a LOT of work and a LOT of commitment! I truly hope the owners of these two beautiful little dogs will make that commitment.

Do you feel like these neglect grooms weigh heavily on you? I don’t know if there’s enough conversation around compassion fatigue with groomers.

"Heavily matted sanitary area" is a phrase I hope never describes me

Getting their paws shaved out has to be the weirdest feeling, but then the most awesome feeling when they walk on them for the first time. Like, "I can actually feel the floor now!"

Getting another dog doesn't make sense when the owner's current dog seems neglected due to matted hair.

Seems irresponsible to have a dog in such poor condition and then get another one.

I will never understand how some owners let their dogs and/or cats coat get so unbelievably matted. I'm talking about neglect where it's been like that for a while, and not the coat getting matted for other reasons. Like they got wet and ran through the woods or a short faced cat being unable to clean itself etc. Which then, of course, you get them de-matted as soon as you can. That's why it's important to do research and get a breed of dog that's coat suits your lifestyle. Don't be getting a Doodle because you want "a cute fluffy dog" yet you don't want to do the upkeep.

“You’re ruining your sister spa experience”!😂 Vanessa you crack me up!

I really like that you always, ALWAYS give the dogs' previous groomers the benefit of the doubt. Whenever you're informed about some kind of accident or mishap during previous grooming, you explain why it might have happened and look for clues in the dog's behaviour. People are (inderstandably) super protective of their pets and often quick to assume that the groomer made a mistake or wasn't experienced enough to take appointments, but sometimes accidents are just really hard to avoid. These are living, breathing creatures, prone to moving around and bouts of anxiety in a strange, noisy environment, accidents happen even with the most experienced groomers.

I’m sad for the younger pup. Hopefully his family will take care of him better than his older sibling. 😢