THEY KEEP ASKING ME FOR MONEY

"Treating me special, is just another way of saying that you don't treat your customers like you should." 👏 👏

Linus had his yelp salesperson moment

Remember when you bought software in a box with a license key, installed it, activated it once, and all the developer ever knew about you was that someone had purchased their software at some time in the past, and they left you the fuck alone because you hadn't given them your complete personal credentials and they didn't assume a right to behave like your ongoing business partners just because you bought their product once?
Pepperidge Farm remembers.

Teamviewer sent collections after me for $600 for a license I didn't use, they auto-renewed via an evergreen clause that I didn't realize was in place, but my credit card had expired so they couldn't take the money. This was something like 4 or 5+ years ago. TBH I am shocked anyone was still using them in 2021.

They sent collections and it was essentially take the hit on my credit score, or pay for a license on a product for a term I never used it, didn't intend to use, nor want to use. That sort of evergreen clause and enforcement isn't legal in every state, but they knew it was in mine.

They're ghouls and every day that they slide further into obscurity and uselessness is a good day.

Subscription based is fantastic. It pushes people to find or develop free software that puts these vultures out of business.

Linus really did just wake up and say "I choose to destroy a company today"
savage
I love it

TeamViewer : Treats Linus as a special case and tries their best to appease to him and get on his good grace
Linus : gets angrier
TeamViewer : shocked pikachu face

This is the kind of stuff that my state attorney general loves to pursue. My state has an escalating scale of fines for companies that don’t comply with requests to be put on the do not contact list.

"Tell us what you would pay?" Seriously?
"Hello, we want more of your money. Rob yourself for us."

Team viewer hit me with a "we've detected commerical activity on your account" then locked me out for some set amount of time while I was trying to remote into the computer connected to my 3D printer... in the same house. Uninstalled it from all my computers right after that and just jumped to chrome remote desktop. Probably never going back.

In Europe cold calling like that in the morning would be considered Illegal and if you told them before "STOP CALLING ME!" "STOP EMAILING ME!" "DO NOT CONTACT ME!" they're required by law to comply with your wishes. They've no reason to be harassing you and this is in fact harassment!

Reminds me of the time I applied for a loan, I was refused due to bad credit. I was then bombarded for 6 months by the loan company with adverts offering me a loan. I called multiple times and sent multiple emails but they kept coming. I found this majorly frustrating as they refused to give me a loan yet still spammed me offering a service they won't get me. So I took to Twitter, called them out, and the tweet got like and shared enough for them to pay attention to it. They ended up compensating me financially, as they knew I had a harassment case against them, and that their harassment was now public.

So, always complain, and go to the length you need for them to listen.

I absolutely love that linus always acknowledges and accepts his influence in the industry and treats it as his responsibility to bat for the consumer even when he stands to lose some of those benefits. Huge respect we need more people acting in this manner.

The teamviewer stock crashed this week. I guess it has nothing to do with Linus but with underperforming profits. Still a unfortunate coincidence.

Linus: gets what he wants
Also Linus: NOT GOOD ENOUGH! DO IT FOR EVERYONE!
everyone liked that

There's a (not so rigorous) psychological term for what TeamViewer did: boundary destroying. They basically ignore and violate all of your interpersonal boundaries despite you explicitly telling them what not to do. If you ever meet a person who does this, do the grey rock technique (give the simplest, least interesting answers possible) until you can disengage and cut them out of your life.

Think this may be the first time they mentioned lmg clips on lmg clips

the fact that teamviewers stock, started the year at 44 Euro and is now at 13 Euro, gives you a great example of how well their subscription model is doing...

This reminds me of a credit card company and a health insurance company. My Dad died. I notified his credit card company and his health insurance company. They kept mailing and emailing him marketing stuff. I'd receive these marketing items, call them to tell them to stop, the person who I'd speak to would say they'd put him on a list/take him off a list and that it would stop....it didn't. It me several times of going over people's heads and posting to social media for it to stop.

The issue is Linus is no longer their customer - their customers in their mind are people who continue to pay them money. Since they're not getting any money any more, you're basically dead to them.