What is Digital Transformation? Here is everything you need to know.

Published 2020-07-20
Digital transformation is a common and overused buzzword. But what does it mean and how does it apply to your organization? This video explains everything you need to know as a starting point.

Simply put, digital transformation is deploying any sort of technology to automate your business. This could include any one or more of the following technologies:

-ERP software (enterprise resource planning)
-CRM software (customer relationship management)
-HCM software (human capital management)
-SCM (Supply Chain Management) software
-Business Intelligence
-Machine learning
-Artificial intelligence
-Predictive analytics
-Robotics
-Industry 4.0
-internet Of things (iOt)

Digital transformation entails major changes to your business processes and people - which is even more significant than the technology itself. In other words, it is a broader business transformation. This video explains what you need to know to define what digital transformation means for your organization.

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All Comments (21)
  • @diaaelsayed
    I don't think digital transformation nowadays is about automation as such. But its about reinventing the business model of the company using the latest technologies of blockchain, AI, Data science...etc.
  • @aldolaudi
    Thank you for sharing. I agree with you to putting people at the centre of the digital transformation as ultimately, they are ones who will need to perform. Unless their needs are met by user friendly, agile and accessible technology, businesses can never thrive. One other thing which is equally important is the element of governance which gives a framework to the organisation of how the technology and the business are aligned in order to create value for the organisation. An element which is frequently forgotten.
  • @sundark123
    Spot on Eric. As a consultant I can't agree more. Technology is only an enabler and it is constantly changing for the better. Adopting them in the right way to improve business process for real tangible benefit to stakeholders is the real transformation.
  • @darrins85
    Thank you. Finally a clear and simple overview, aligned to what I have been describing for sometime. DT is just a buzz word its nothing new, its still IT enabling business transformation!
  • Finally, a clear and concise explanation without confusing terminology. Perfect springboard to now go forward and learn more about Digital Transformation. Thanks!
  • Your video saved my day! Digital transformation makes now much more sense!!! Thanks
  • @SImplyBrittany96
    I really appreciate this video. We're covering this in my IDLT program right now and I have a much better understanding now!
  • @judetomei9122
    Eric, thank you for this video. I really appreciate the historical context of the term and reframing it into what it really means for businesses today. More and more I feel that business terms and buzzwords can obscure people not really understanding or having shared meaning. I just subscribed to your content, and I’ll look to see if you have other videos like this.
  • @subirdas0
    Love the fact that u r calling out standard semantics BS in current environment.
  • @mudegowdara
    Short, Simple and Precise. Appreciated . Thanks
  • @viniclunc8553
    Digital Transformation is not just about technologies like ERP, financial system and etc... Digital Transformation nowadays are how these kind of tools are integrated with the people and with the process of the organization or department. And, above all, how good you handle your clients, competitors (co-operatively), your data, your innovation department and how you increase and deliver your product/service value to the client
  • @dawnspira5052
    I agree with you 100% the transformation is about improving and or automating business process starting with a good use case. Great Video!
  • @blu1945
    Thank you. The background explored before establishing the meaning and the further examples were really clear. The link of DT to Business Transformation was easy to understand as well. Many thanks for this short, clear and concise video.
  • @abc68chow37
    Good elaboration ! Thank you Eric. 👏👏
  • @Karen-2023
    Eric: I downloaded the 2021 report. Many thanks for the great information on digital transformation! I have subscribed to your content.
  • @prasathj7365
    Thanks for the Clarity !!! I have been trying to get the definition for a very long time.
  • Spot on Eric. I like how brutally honest you are about having the right people and processes right BEFORE a digital transformation. My experience has been that some leaders believe the software is the problem and introducing a new ERP system will automatically solve the issues. If a client is unwilling to go through the business transformation it tends to be a red flag for whether the potential partner will be successful through an implementation. Thank you so much for sharing your experience with us. Better together, Tim [I work with an ERP solution for a specific industry (audiovisual and security integration) and we provide business transformation services prior to digital transformation]